Terms of Service
Clear and fair terms for using Ashley AI
Effective Date: August 3, 2025
Welcome to Ashley AI. These Terms of Service ("Terms") govern your use of our AI-powered customer engagement platform and services provided at ashleybot.com. By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.
Service Description
- Ashley AI provides an AI-powered customer engagement platform that creates intelligent chatbots for websites
- Our service includes voice synthesis capabilities for voice-enabled agents
- Website analysis and data extraction for business intelligence
- Real-time conversation analytics and lead qualification
- Product recommendation engine for e-commerce businesses
- Appointment booking system for service-based businesses
User Responsibilities
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Ensure your website content is legal and appropriate
- Comply with all applicable laws and regulations
- Not use the service for any illegal or unauthorized purpose
- Respect intellectual property rights of others
Billing and Payments
- Subscription fees are billed monthly or annually as selected
- 14-day free trial available with full feature access
- No credit card required for trial period
- Automatic renewal unless cancelled before billing cycle
- Refunds available within 30 days of payment
- Usage limits apply based on subscription tier
Data Security and Privacy
- All data encrypted in transit and at rest
- Compliance with GDPR and data protection regulations
- Regular security audits and updates
- Customer data ownership remains with the user
- Right to export or delete data at any time
- No selling of user data to third parties
Service Limitations
- AI responses are generated automatically and may not always be accurate
- Service availability target of 99.9% uptime
- API rate limits apply to prevent abuse
- Some features may have usage quotas based on plan
- Third-party integrations subject to their terms
- No guarantee of specific business outcomes
Prohibited Uses
- Creating agents for illegal or fraudulent activities
- Harvesting or collecting user data without consent
- Impersonating others or misrepresenting affiliation
- Distributing malware or harmful content
- Attempting to breach security measures
- Using the service to spam or harass users
Liability and Disclaimers
- Service provided 'as is' without warranties
- Not liable for indirect or consequential damages
- Maximum liability limited to fees paid in last 12 months
- Users responsible for their AI agent's interactions
- No guarantee of uninterrupted service
- Not responsible for third-party service disruptions
Intellectual Property
The Ashley AI platform, including all content, features, and functionality, is owned by Ashley AI and protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any content you upload or create using our service. By using Ashley AI, you grant us a license to use, modify, and display your content solely for the purpose of providing our services.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may cancel your subscription at any time through your account settings. Upon termination, your right to use the service will immediately cease.
Indemnification
You agree to indemnify and hold Ashley AI harmless from any claims, losses, damages, liabilities, and expenses arising from your use of the service, violation of these Terms, or infringement of any third-party rights.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration.
Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through the service. Your continued use of Ashley AI after such modifications constitutes your acceptance of the updated Terms.
Questions About Our Terms?
Our team is here to help clarify any questions about our terms of service.